CLAIM HANDLING
Property &
Complex Claims
Experienced support for property, commercial, large-loss, and other assignments that call for careful evaluation.
Explore claim support ↗The A-List standard
Complex claims.
Experienced hands.
Independent property claims support for carriers who value sound judgment, clear documentation, and a team that takes ownership of the details.
PROPERTY CLAIMS · COMPLEX LOSS · QUALITY REVIEW
Third-generation claims experienceSpecialist-focused networkDirect access to leadership
How we support carriers
The right experience.
Where it matters.
From hands-on claim handling to detailed file review, we help carriers move property claims forward with care and consistency.
Property &
FILE QUALITY
Desk Examination
& Quality Review
Focused review of estimates, documentation, and file handling to help identify gaps and keep work aligned with carrier expectations.
Explore review services ↗SPECIALTY SUPPORT
Dispute &
Appraisal Support
Organized file preparation and experienced support for appraisal, mediation, and litigation-sensitive assignments.
Explore specialty support ↗The A-List difference
Good claim handling
is in the details.
Our approach starts with experienced professionals and carries through to the reasoning, documentation, and communication behind each file.
We work with carrier teams to understand the assignment and the standards that guide it.
Judgment built on experience
A selective network of property claims professionals matched to the needs of the assignment.
Documentation with purpose
Clear rationale, organized records, and attention to the policy and facts of the loss.
A relationship you can reach
Direct communication with leadership and an emphasis on continuity and accountability.
People behind the work
Meet your A-List team.
Mila McClain
Founder & Principal
A third-generation claims professional with experience in complex property, large-loss, and litigation-sensitive claims.
Sonya Pastuch
Director of Operations
Connect with Sonya and the A-List team about working together and your operational needs.
A stronger claims partnership
Tell us where you need experienced support.
Let’s discuss your assignment, expectations, and next steps.